Friday, 28 April 2017

BUSINESS AND BUSINESS ENVIRONMENT (SM21)

Introduction

Business Environment implies the surroundings that enfold the operation of a business organisation. That includes various internal and external factors that are already present and are outside the control of the organisation but definitely affects the performance and survival potentiality. A business has to operate in response to the changes in these factors; hence the primary feature of a business environment is the non-static behavior, unpredictability about the exact changes in the environment or future happenings. It is multifaceted and has far reaching impacts, such that a single change in the behavior of one organisation leads to an entire change in the whole market. A business environment consists of the internal environment that exists within the company, the external environment including the micro environment. In this study the student has talked about the different type and scope of an organisation, the various purpose that it serves, the relationships between different organizations and its nexus to the organizational objectives, the advantages and disadvantages of macro environment on the business operation and the analysis of the internal and external factors of an organisation that helps to identify its strength and weakness. The study focuses on two of the organizations, BMW (Bavarian Motor works) and Amnesty International.

Part 1

P1 Explaining different types of organisation and its legal structures

An organisation is a formal setup with a definite objective. It is a hierarchical representation of authority, whereby each of its members works together to achieve one common goal. The various types of organisation can be understood with the different purposes that they serve. There are Private and public sector enterprise; voluntary, formal and informal organisation.
Private organizations- These are owned and controlled by private individuals with the motive of profit maximization.
Public sector organizations- These are controlled by the government with the sole objective of the welfare of the people
Voluntary organisation- Group of individuals come together to form an organisation and work towards a common goal. These sectors perform social duty, towards the betterment of the community, and are non-profit and non-governmental. These are the third sector, in contrast to the private and the public sector having a direct relation to the civic society (Guay, 2016, p156)
Amnesty International is a non-governmental voluntary organisation that works in the field of human rights, work on issues of human rights and comply with the international legal regulations to curb human rights violations. It mobilizes public opinion and pressurizes the government to prevent further abuse of human rights. The six main target areas have been women, children and minority; torture; death penalty; rights of refugee and prisoners of conscience and protection of human dignity. Amnesty is against capital punishment, and hence it campaigns against death penalty, ensure free and fair trial and proper food and living conditions for the prisoners, free and compulsory education for children, preventing abortion and recruitment of children in hazardous work including child soldiers, preventing illegal killing and torture, promote social and cultural rights for the marginalized community and LGBT and uphold the rights of the refugees. It is a global organisation employing more than 2400 staff in over 70 countries. It is financed by donations from worldwide members only and not from any governmental organizations to remain free from any political influence.
The organisation has paid professionals along with worldwide voluntary members. In countries having a strong influence, the members are divided into sections which coordinate the activities. In countries where the presence is not much strong, people can become voluntary members. International Secretariat is responsible for setting a global agenda and carries out the daily work of Amnesty under the direction of the International Board. It consists of 500 staff under the Secretary General. The International Board takes decision for the organisation, implements the strategy laid down by the International Council and ensures that the daily working complies with the relevant laws. It has 8 members and an international treasurer. The International Council, the senior most decision-making body, consists of a Chairperson and representatives from International Board and country sections. It elects the members of International Board, set the strategic goal and the policies of the organisation and amend the Amnesty law. Apart from this hierarchical division, in 2013, Amnesty launched the global council, which is a forum that brings people from various other fields to work towards the common cause of human rights. There are more than 80 country sections that provide the funding and membership to Amnesty. These sections consist of local groups like university students).
The Bavarian Motor works is the leading German automobile company founded in 1916. It is the parent company of Rolls-Royce Motor Cars and it produces motorcars under the ‘BMW Motorsport Division,’ Motorcycles under ‘BMW Motorrad’, and plug-in electric cars. It offers efficient and dynamic luxurious cars with efficient engine emitting less pollution. The most innovative model is the BMW iPerformance providing the most efficient and smooth driving, having the three components of electric motor, lithium-ion high durable battery and an intelligent energy management. It has followed the three main objectives of Sustainability, Efficiency and Environmental Responsibility that has made it unique from the rest companies. The Supervisory Board is the highest authorized body, with 20 members under it divided into four committees of Personal, Nomination, Audit and Mediation. Next is the Board of Management that controls the BMW Group Compliance Committee consisting of six more departments. According to the 2016 report, BMW has around 124,729 employees.


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 Figure 3: The number of employees (2006 to 2016)
(Source: Bmw.co.uk.2017)
According to the Wall Street Journal, the annual revenue has been 94,163 in 2016, 92175 in 2015 and 80,401 in 2014. The gross annual income is 22,663 in 2016, 24,467 in 2015 and 22,639 in 2014. In 2014, BMW was ranked the second most valuable brand globally reaching the brand value of 25.7 billion U.S Dollars. The global market share grew from 2% in 2000 to 3% in 2014 (Bmw.co.uk, 2017)

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Figure 4.BMW global market share from (2000 to 2014)
(Source: Bmw.co.uk. 2017)

P2 Explaining size and scope of different types of enterprises

According to Becker (2017, p.2), every business venture need to expand their business overseas in order to earn huge profit in long run of their businesses. BMW and Amnesty International are two different types of organisation that serve different purposes of society. Both these organisations have been serving people for a large number of years. Amnesty International fights for human rights of people and provides them with justice for betterment of this society. On the other hand, BMW is a manufacturer of world’s best quality cars and is very popular across globe. Size and scope of both these ventures are immensely high that is why; they are working day and night to meet expectations of people. Ostos et al. (2017, p.62) mentioned that size of organisations can be determined by examining its numbers of employees, market share and gross annual turnover. Scope includes coverage of products in both national and international market. Besides, service provisions are also included in scope of an organisation.
Size of BMW
Number of employees: This Company has provided employment to huge section of people in society. Large section of people eagerly desires to work with this company because it has made sustainable profit from its years of origin. It has been serving in this sector for over 100 years. Employee number has crossed billions in this sector. It has made glorifying performance in manufacturing cars and selling them in market. Different innovation is being made in its quality of products for successful execution of business.
Market Share: Schaper (2017, p.1085) commented that companies that have maintained high margin of profit for its years of origin, is bound to earn great range of share from market. Similarly, BMW too has attained success in field of car manufacturing. It manufactures luxury vehicles, motorcycles and engines of cars. Business execution is being done in a smooth manner therefore; it has succeeded in gaining approx 6915 billions of profit in recent years.
Gross annual turnover: Decock and Spiessens (2017, p.77) mentioned that annual turnover of organisations needs to be strong for ensuring huge profit in business environment. BMW try to maintain great margin of annual turnover in order to conduct its business properly. As a result, it has succeeded in maintaining a paramount position in international market.
Scope of BMW
Coverage in national and international market: This enterprise has very strong control over both national and international market. It has started to expand its business in foreign market since 1920s. As a result, it could manage to keep a strong hold in international market and maintain huge competition in market.
Service provision: BMW has provided quality services to people, which cannot be provided by other companies. This company has given warranty of one year in its accessories of products. In addition to this, products of this venture provide immense mileage that can never be given by other competitors. In this way, scope of this entity is large in business environment.
Size of Amnesty International
Number of employees: It is a non-governmental venture that serves people for protecting their human rights. More than 7.5 million employees work under this organisation along with several supporters. This makes them more active and they try to deliver their best services for people.
Market Share: This enterprise has worked in this field for about 55 years. It has supported rights of people at every step thereby, gaining huge popularity in market. Several investors and supporters willingly support in this noble deed of this entity. As a result, it has succeeded in maintaining good amount of market share in both national and international markets.
Gross Annual Turnover: This Company can be able to fight for large sections of people in society that has led to gain pioneer position in non-profit sector. That is why; gross annual turnover has been increased greatly. Baumane-Vītoliņa et al. (2017, p.48) opined that non-governmental organisations attain success when they can involve more people under their support. This company has achieved such position in market.
Scope of Amnesty International
Coverage in widespread arena: This enterprise has expanded their area of work in several countries across globe. It tries to provide justice to people in such a way that peace in world can be spread suitably. This company has also provided funds to various organisations that are working for welfare of society. As a result, successful expansion of business is being noticed in this entity.
Service provision: As per Artto et al. (2017, p.150), service provision in non-profit ventures leads to attain their business goals and objectives. Since this firm fights for human rights of people, it can be able to remove conflicts of people. This helps them to build a healthy impression regarding their company among masses.

P3 Describing linkage between functions of entities and in what way, they link up with objectives as well as structure of organisation

Kuznetsova and Markova (2017, p.450) explained that organisations have different types of functions like HR functions, finance, sales as well as manufacturing, which needs to performed accurately for ensuring beneficial outcomes. Every venture sets their objectives before starting their business. This helps them to plan events of suitably and develop proper structure in order to conduct work. In BMW, HR functions need to be conducted properly for gaining advantages in business. HR department needs to be very effective because based on their functions, profit can be ensured in business environment of BMW. HR of this company is inclined towards attaining organisational profit. This helps them to conduct their work properly for successful running of business. Finance department of BMW looks after market revenue and profits accurately. This department develops plan in what way, amount of profit can be increased by investing fewer amounts.
As a result, finance needs to function properly in this entity as it guides this venture towards its victory. Sales and production unit of every entity need to be very active so that company can reach numerous people with innovative items (Lampadarios et al. 2017, p.200). This company has set an objective to earn more by satisfying demands of people. Sales department of this enterprise promotes their products conveniently. Moreover, manufacturing department does not keep a flaw in their work for betterment in quality of products generated. Organisational structure has been kept in such a way that it would lead to bring success for this venture. Functions of this business house are interrelated on each other. This lets them to shape structure of venture properly in order to bring creativity in services provided to people. However, sometimes interrelations create huge confusion in organisation thereby, developing weak structure of work in enterprise.
That is why functioning of this enterprise has to be very operated duly so that profit margin can be increased greatly. Kiyak and Pranckevičiūtė (2017, p.65) stated that non-profit ventures maintain smooth structure in their workplace as it aids them to support people properly. HR department of amnesty International works with other departments accurately for proving beneficial for this entity. Finance part of this entity looks after in what way, funds can be arranged for providing services to large number of people. It is important to understand that employees of this venture need to work collectively for guaranteeing excellence in work environment. Since it has to provide service to people, it needs to work properly for gaining more success in business of this company. Promotion of services of non-profit ventures is done by people, who use their services. As a result, providing service to people is main area that is focused on mainly by these organisations.
Being a service provider business house, every department of this entity works collectively so that high quality services are provided to distressed people. Therefore, structure of this enterprise will also be reformed when such activities occur. Apart from this, complexities in structures of business can be removed when interrelation among every function of enterprises occurs. Objectives of a public sector are that it provides services to people for enhancing their living standards (Brunet-Thornton and Brunet-Thornton, 2017, p.2). This organisation too serves people for such noble cause and has set their objectives accordingly. When interrelation occurs, it helps in adding victory to this venture thereby, leading to growth.

Part 2

P4 Identifying positive and negative influence that macro environment leave upon operations of business

Yang et al. (2017, p.256) informed that macro environment of business is done by PESTLE analysis, which helps to know in what way; it has affected operations of business.
PESTLE analysis for BMW
Political
·         Several rules and regulations have been set for car industry for stopping pollution (Lauring and Bjerregaard, 2017, p.106). This company had to comply with such rules for better execution of business.
·         Initiation of new scheme in UK has led to manufacture large number of high mileage car thereby, increasing in sales of BMW.
Economical
·         Extra capacity of cars was being produced, which give rise to increased revenue in marketing.
·         There was great enhancement in GDP of country that affected business of BMW.
·         Exchange rate has been reduced that led to trouble.
Social
·         Pattern of purchasing of products has been changed.
·         Awareness related to emission of harmful gases has increased enormously.
·         Customers wanted to buy fuel-efficient cars, which changed arena of business environment for BMW.
Technological
·         BMW has used latest technology for gaining extra advantage in competition.
·         Sophisticated designs have been incorporated in cars for increasing rate of sale of cars.
·         This company has made changes in its car designs so that less pollution occurs.
Legal
·         Several laws related to pollution and contamination of air has affected business of BMW. 
·         Strict laws have been made in norms of EURO so that better operation of business can be done.
·         This company had to follow such laws for its betterment in business environment.
Environmental
·         Production of this company has been changed as awareness related to global warming has been increased greatly.
·         Customers have showed interest in using eco-friendly cars, which is considered by this venture properly.
Table 1: PESTLE Analysis
(Source: Influenced by the view of Rosile, 2016, p.236)
PESTLE Analysis of Amnesty International
Political
·         Taxation policies of UK government affect business of this venture.
·         Community development services need to be done for bringing growth among people (Charles et al. 2017, p.110). This entity conducts its business accordingly for better outcomes.
Economical
·         Tightening economy has influenced business practices of this entity.
·         Yang and Gabrielsson (2017, p.245) opined that huge unemployment in people impacts directly upon businesses of non-profit ventures. This enterprise is also affected due to such economic change.
Social
·         Change in life styles of people is impacting business environment of this company.
·         Attitudes of people towards helping people selfless have been increased. As a result, this entity can serve more people with passing days.
Technological
·         Obsolescence rate and transfer speed have been improved with rapid growth in technology (Aversa et al. 2017, p.790). This company can attain success with use of such technology.
·         Recording of data regarding people is kept suitably by using current technology.
Legal
·         Several laws like health and safety laws and employments laws help in changing work practices of non-governmental entities.
·         These laws help this venture to continue to work properly in their work zone for ensuring profitable aftermaths.
Environmental
·         Environment protection laws are being made so that any ill-conduct of people toward environment can be recorded and suitable steps can be taken (Graffeo, 2017, p.8). 
·         This company has executed their business by maintaining balance with environmental effects.
Table 2: PESTLE Analysis of Amnesty International
(Source: In the perspective of Cai et al. 2016, p.50)

P5 Conducting internal as well as external analysis

As mentioned by Kowal (2017, p.770), SWOT analysis helps in identifying strengths, weaknesses, opportunities and threats for every business enterprises so that they can conduct their business accurately. For BMW and Amnesty International, SWOT analysis will help in improving their decision-making process accordingly. This is so because they can understand their strength and weaknesses appropriately, which will let them to take proper decisions regarding their work processes. As a result, they can get an opportunity to add more triumph in their business environment. This shows that SWOT analysis is very important in gaining advantage in processes of business.
SWOT Analysis of BMW
Strengths
·         This company has successfully maintained in business processes correctly thereby, enhancing brand value more.
·         It can sustain its leading position in market by manufacturing exclusive quality cars.
·         It has maintained a firm relationship with its suppliers.
·         Use of advanced technology is a big strength of this company.
Weaknesses
·         Foss and Saebi (2017, p.210) demonstrated that weaknesses need to analysed with serious concern for converting weaknesses into strengths. This company manufactures high cost products thereby, not affordable to every section of people in society.
·         Extra independence in market of UK and US.
·         This company possess high image of its brand that is impacting directly upon customers’ demands.
Opportunities
·         Large numbers of products though there has been an economic downfall in UK.
·         Usage of current technology.
·         Rate of interest is very less.
·         There is immense flexibility in development as well as manufacturing of products.
·         As stated by Velliaris and Pierce (2017, p.62), popularity of every venture need to be very high so that execution of business can be done profitably.
Threats
·         Immense competition in market.
·         Economic downfall might affect business of this car manufacturing company.
·         Enhancement in rate of fuel has provided great threat to this company.
·         Supply cost need to be very low so that it cannot pose any threat on companies (Zhou, 2017, p.170). However, supply cost is high.
Table 3: SWOT Analysis of BMW
(Source: Bmw.co.uk, 2017)
SWOT Analysis of Amnesty International
Strengths
·         There is exemption of tax for this venture. As a result, they serve people selflessly without any hindrance.
·         This company has expanded its arena of business over large part. Therefore, many people can encounter with their work and donate them without any issues.
·         Madonsela et al. (2017, p.278) commented that for public ventures, funding have to be gathered in proper time in order to execute their work properly. This company continues to work in such manner for ensuring profitable results.
Weaknesses
·         Competitors have been increased in great numbers in market. They are also providing services to people.
·         Expenses cannot be covered up sometimes, as it works in global area.
·         Fund arrangements become tough, sometimes, because unemployment is leading people to donate less.
·         Deficit of budget has created huge problem in service providing of this company.
Opportunities
·         Prajogo (2016, p.245) described that working for charity is a big opportunity for every non-profitable enterprise. Similarly, this company uses this opportunity for conducting its business smoothly.
·         Promotion of services is done properly because people are satisfied after getting such services.
·         This shows that it can work in global sector gloriously and attain more success.
Threats
·         Economic crisis is a major threat for non-profitable ventures (Sohi and Malshe, 2016, p.152). This company has to undergo such threat.
·         Charity can be done properly if funds are organized suitably.
·         Several complications regarding services provided are faced when business is being conducted in global context.
·         Poor scandal might ruin image of this entity. Such blunders can pose serious threats upon businesses.
Table 4: SWOT Analysis of Amnesty International
(Source: Amnesty.org.uk, 2017)

P6 Explaining in what way, strength and weakness correlate with macro factors that are external

In the opinion of Huhtala et al. (2016, p.75), strengths and weakness analysis helps in understanding macro environment of business suitably. This will help in bringing changes in business sectors. It is essential that both these organisations need to compare their performance with macro factors. Micro and macro factors directly impact business objectives as well as decision-making of business. Business aims for these business houses are to reach a great height where no other venture can be able to match up with them. Strength of BMW lies in its brand awareness among people. It is required that every macro factor needs to be considered for sustaining competition in market. Decision-making process regarding business of this venture will also be moulded if such factors are taken into consideration.
However, weaknesses show that this company had to make some changes in their methods of business execution so that more customers can be inclined towards their services. Advancement in process of business can be seen when such factors are dealt with proper care. Wu et al. (2016, 220) argued that this company had to use its opportunity for making a strong hold over business. This will help in dealing with every political, economical and social factor suitably. In addition to this, it is required that work environment has to comply with rules and regulation of government. This will assist this venture to continue to function gloriously in arena of work. Strengths of Amnesty International show that services that are provided by them are tax-free. This can be considered as a great help by government for such service provider sectors.
Schaper (2017, p.1082) claimed that political factors and economical factors help to align work of every business sector accurately. This will support this venture to continue to work in such a manner that can bring more profit. However, it is significant that analysis of entire functioning of business environment needs to be done. This brings proper result in workplace. Services provided for people by this enterprise are very unique and they need to support more people, who are being separated from using their human rights. Weakness is to stop ways of success. That is why; important measures need to be adopted so that no limitation can restrict path of victory. This entity has maintained proper business tactics and tried to improve their work processes suitably. As a result, fruitful results can be ensured in coming years of business. Doh et al. (2016, p.4) mentioned that macro factors need to be considered seriously because it leaves a deep impact in business operation. Environmental factors and legal factors aids in successful conduction of business. No issues can be faced by this business sector if they follow every rules and regulation that are set by ruling authorities.

Conclusion

The two organizations have excelled in their individual field, yet it has its own weaknesses. The BMW, in spite of manufacturing economical and environment-friendly cars, the fact remains that it is too expensive to be afforded by all customers, especially the third world countries where the maximum of the population lives below the poverty line. BMW can have the possibility of greater market profit and geographical expansion if it is able to shift their focus from the manufacturing of only luxurious cars to some more of cheaper rate models. Moreover, such companies act as a source of status symbol, which brings in greater cultural differences and wider disparity between the rich and the poor nations.

Amnesty International has been an active organisation in preventing the instances of human rights violation globally, but its major problem is the funding. Because of its worldwide applicability, it becomes difficult to maintain a proper fund, which is the only source of income. People by nature have will issue when it comes to donating to such organizations, which definitely affects their working worldwide. The problem can lessen if there is one common fund box where donations from all over the world can get deposited. In this digitalized era, it is much more efficient and handy to operate digitally, opening an eAccount or mobile application to keep a record of the fund that is received from all over the world. 

Improving Business Performance (SM20)

Introduction

The particular essay deal with the study of a company along with it product and service. Then a detail study about the product and service. Next three operational changes are needed to be identified and reason for the change. With the help of investment appraisal theory one change need to be selected along with the method which will help the change. Every business requires a proper process for working. But in the same time it needs to acquire certain changes. This change helps the company to achieve its objectives and goals. One thing is very necessary that organisation needs to identify the change and work accordingly.  The three operational areas are needed to be analysed with the help of investment appraisal theory and implementation of required plans. The radical change and continuous improvement are studied along with the improvement methods. Next job is to evaluate the chosen change. Risk management is very important for an organization and also to identify the barriers of risk management. The essay will be concluded with the help of MS project. Project plans are to be evaluated so that company get benefits after the risk management. Identification of risk factor is very important and the needed strategy to overcome those risk factors.

Task 1

Overview of the company

The selected company is Morrisons. It holds fourth position in the industry as compared to supermarket in United Kingdom. The company was founded in the year 1899 by a person name as William Morrison. At the very beginning it started business with selling egg and butter in Rawson Market. This is a public limited company deals with retailing. Headquarter of the company is in Bradford, United Kingdom. Current report of 2016 and 2017 says that Morrisons have total 498 stores around UK, yearly revenue £16, 317 million, net income is  £305 million and total number employees are 132,000. The company is even listed its share in London stock exchange and FTSE 100 index. 10% of the company is currently owned by Morrison family. Sir Ken Morrison retired from chairman in the year 2008. In the year 2012 Morrison started the business of online retail and its first website was known as Morrison cellar.
https://lh6.googleusercontent.com/kJqN3xx4EoZQcHbZAeKQ0Jd5uQRDUm83oohvrWKn5GURDGaUassE_jc1wPCZs1qOrv1GfQWwKXRJkp9xAwBr0UGPqLG9us1OO7zQZiqvRBUyLl_SJIN3D9SUI9ClyS81CxAT08yv
Figure 1: Logo of Morrisons
(Source: www.morrisons.com)

Task 2

Operational area changes for operational and financial performance of the selected

Company
This is a public limited company deals with retailing. Headquarter of the company is in Bradford, United Kingdom. Current report of 2016 and 2017 says that Morrisons have total 498 stores around UK, yearly revenue £16, 317 million, net income is £305 million and total number employees are 132,000 (Barton et al. 2013, p.121). Morrisons is the company which deals with the retail industry in supermarket. Basically it deal with every products that human beings requires such as fruits, vegetable, meat, butter oil, egg and even utensils. There are some area which requires change such as need to change its strategy from stores to online business, need to open more store which are convenient to the customers and lastly need to cover other nation also.

Reasons for changes: The main reason for the change is to improve the financial outcome of the company. Data says that Morrison’s financial performance keeps on fluctuating as in 2017 its turnover was £16,317 and in 2015 it was £16,816. With the change of its total turnover keeps on going up and down (Burke, 2013, p.12). Strategic plans and management will help the company to improve its financial performance. As the world is been digitalized so company needs to do business online. Due to tough competition from other rivals it needs to open more store so it will be more convenient to the customer. Company needs to change the thinking of doing business only in home country and it needs to expand to the other nations. All this will give more business to the organization and thus its financial performance will be improved.
Advantages of such changes: There are many benefits of doing changes. The main one is that its financial performance strong. It will not degrade with every change of year. The first change is about changing business operation to online will help to attract more customers. Youths will be attracted as thus number of customers will be increased (Capon, 2009, p. 254). Opening convenient store will help to gather those customers who fail to do shopping in Morrison stores. Again it will increase the number of customers. Lastly company expand business to other countries will help to increase the sale along with the net profit.


Task 3

Reviewing of investment appraisal techniques

a. Using of factors for investment appraisal techniques
Investment appraisal technique is something which is a technique or methods of investment proposal. It the most important part of capital budgeting and are related to those areas where returns are not easily achievable (Clements and Gido, 2014, p. 121). The investment appraisal technique has four factors such as accounting rate of return, payback period, discounting cash flow and investment risk and sensitivity analysis. Among the three changes the changes of thinking to online is been selected (Hammer and Champy, 2014, p. 125). In writer's point of view this change is the most important for Morrison as this will help to attract more customers and increase the financial performance of the company (Imai, 2012, p. 147). Among the four factors of investment appraisal techniques discounting cash flow method is most suitable for the change. This method is more suitable as it will help to analysis the expenditure and cost required for the change (Jackson, 2003, p. 25). Discounting cash flow is a method which main focus is on the time value of money.   

b. Interpretation of capital budgeting methods on operational changes
The main focus of capital budgeting is on features and capital budgeting decisions. This is all similar to the investment appraisal techniques. This part is the interpretation of all the three change along with focusing on the payback period method and the discounted cash flow method.
  • Payback period method: It is something which is related to the cash required before investment require Basic focus is on the economic life of the project with no relation to time value money. Morrison focus on the three changes that are the strategy from stores to online business, need to open more store which are convenient to the customers and lastly need to cover other nation also (Kerzner, 2015, p. 85). These three changes requires cash or investment to complete the change.  The formula for calculating payback period method is as follows:
Payback period= Investment/ Annual cash inflow

  • Discounting cash flow: Discounting cash flow is a method which main focus is on the time value of money. Focusing on the three changes of Morrison is that strategy from stores to online business, need to open more stores which are convenient to the customers and lastly need to cover other nation also. Discounting cash flow method is most suitable for the change (Lock, 2013, p.98). This method is more suitable as it will help to analysis the expenditure and cost required for the change. It is been calculated with the cash inflow and cash outflow in analysis with the assets of the company. The cash inflow and cash outflow are been compared with the interest factors band payback period.

Task 4

Selection of approach for implementing and managing change

The changes which possess good management face fewer problems. Changes which are managed quickly, flexibly and carefully are the real winner as they can cope up very easily. This will help Morisson to have long term success and also to compete with the competitors. Another effective ways to carry out the change is by delivering the project on time. This is duty of project manager to think and plan according to the change (Maylor, 2010, p.121). The manager is more responsible for the managing the change.  

Comparison between Radical change and Continuous improvement

Radical change: It is a type of change when an organization possesses some strategy which changes the position of the organisation. This can be any type of change relates to finance, management or the HR. Sometime this change motivate the employees to work more seriously but most of the time it discourage the employee.
Continuous improvement: This is a improvement where the company regularly or continuously improves or develops. Its strategy and management helps the company to have regular improvement (Meredith and Mantel, 2012, p.20). Quality, management and plans are the mains reason for continuous improvement. This improvement motivates the employees to work and thus position of the organisation improves.



Evaluation of change using criteria

As mentioned in the first part of the assignment is that it needs to change its strategy from stores to online business. In relation to radical change and continuous improvement it is analysed that this change is a radical change. As it is a sudden change for the company and will help the company to earn more profit (Slack et al. 2015, p.55). But at the same time it will affect the organisation. Sudden change may not be adopted or accepted by every employee. Thus it can have its own side effect. Sale or progress of Morrison could be hampered.

Recommendation regarding methods for improvement
In writer's point of view continuous improvement is the best change management process as this helps the company to enjoy regular success. Success is something which organization or individual wants to enjoy regularly. The continuous improvement proves positive to the organization as this motivates other to give their best (Slack and Lewis, 2012, p.147).But still it requires certain changes or improvement such as higher authority of Morrison needs to be more serious regarding the progress of company, employees needs to be more attentive while doing projects and lastly this improvement should not divert the company from its ultimate goals and objective



Task 5

Presentation of project management plan applying timeline


INITIATION
PLANNING
EXECUTION
MONITORING
CLOSING
Develop project charter.

Identify all the stakeholders.
Develop project management plans.

Collect
all requirements for the change.

Define scope.

Define activities.

Sequence activities.
Estimate activity resources.

Determine budget.

Plans activity.

Plans communication.
Plans risk management.

Identify risk.
Perform qualitative risk analysis.

Perform quantitative risk analysis.

Plans procurement.
Direct and manage project execution.

Performance quality assurance.

Acquire project team.

Develop project team.

Manage project team.

Distribute information.

Manage stakeholder’s expectation.

Conduct procurement.
Monitor and control project work.

Verify scope.
Control scope.

Control s
chedule.

Control cost.

Perform quality control.

Report performance.

Monitor and control risk.

Administer procurements.
Close project.

Close procurements.

Types of risk
Level of risk
Impact
Financial risk: During a change it need lots of financial support to establish itself in a new market
This is a very high risk because if the company fails to do good business then it will face lot of financial loss.
Impact or outcome will be that financial strength of the organization will be disturbed. In the same time it will discourage the other employee. Hence the position of the organization will be hampered.
Tough competition: As it will be very new to the online market so it will have to face a tough competition with the competitors. Thus smooth functioning of the company may get hampered.
This is a moderate risk because every company has the habit of facing their own competitors.
A good company don not have fear from its competitor, in fact this motivate them to give their best. Performance and outcome of the company is improved.
Quality of product or service: A change can disturbed the quality of product or service of an organisation. A company get diverts while giving attention to adopt new change.
Risk is low because main objectives of a company are to give best quality of product and service. So it is not possible for company to divert from its objectives.
Effect of this risk is that position of the organization reduced and it can low loyalty of customers.




Explanation of major phases of project management plan

A project management plans is consisted of five main points such as initiation, execution, planning, monitoring and closing. These five points are very important for every organisation to manage the change. The management of change always varies from company to company. Here the details about the five points of change management plan.
  • Initiation: This is the starting stage of change management plan. It deals with development of project charter and identification of stakeholders. Morrison needs to develop a project and by the same time needs to understand its stakeholders. Stakeholders deal with the staffs, customer and shareholders of an organization (Kerzner, 2013, p.121). As primary change needed for Morrison is starting online business. So first of all it needs to think about the change and also to divide the work among its stakeholders.
  • Planning: The second stage of project plan management deals with the planning. So the first duty of project manager is to develop project management plans, collect all requirements and step for the change, define the scope, determine the budget, plan communication, plans management and plans procurement. This stage will play a vital role for Morisson change in operational activities. Budget of the change are been decided in this stage.
  • Execution: The third stage deals with the direct and manage project execution, performance quality assurance, acquire project team, develop project team, manage project team and manage stakeholder’s expectation (Heagney, 2016, p.120). While making certain change it is the duty of Morrison's authorities to have focus towards these points. The change should not disturb the expectation of the stakeholders.
  • Monitoring: This particular stage deals with monitoring the project, verify scope, control scope, perform quality control, report performance and monitor and control risk. While the change is on progress, project manager needs to have regular monitor and control on the change. The organization should be aware of the change and report about the progress.
  • Closing: The last stage of the change management is that organization needs close the project after getting a satisfactory outcome. The stage consists of the close the project and close procurement.



Task 6

Risk related to successful implementation of the plan for mitigating risk

Risk management is a management which help to control, minimize and monitor the risk. The main objectives are to cut down the uncertain events. Risk in an organization can come from various sides such finance, management, natural causes or production (McNeil et al. 2015, p.20). An organization contains a specialized team which continuously work to minimize the risk. The process to manage the risk is as follows:
  • Identify  and understand the risk
  • Vulnerability to specific threat
  • Known the details about the risk
  • Process to reduce the risk
  • Measure to reduce the risk
https://lh6.googleusercontent.com/Fq4ND1AmbaeTbr0j-rU5KVte3kzjBV-XgtlkQe54vqAk2jDrqVIvIyVIPNtZFa2W00PhvgKmybKvQFVEAOFJZx_hBxbXMkxr3i1lgucz_eNQX_L0lQUIVUpkzy0b0SuhQd1-Rnpc
Figure 2: Risk management
(Source: Chance and Brooks, 2015, p.80).

Evaluation of risk to the chosen change

The was suggested to Morrison is that to think about doing online business. Data says that Morrison’s financial performance keeps on fluctuating as in 2017 its turnover was £16,317 and in 2015 it was £16,816. With the change of its total turnover keeps on going up and down. Strategic plans and management will help the company to improve its financial performance. Company needs to change the thinking of doing business only in home country and it needs to expand to the other nations (Chance and Brooks, 2015, p.80). All this will give more business to the organization and thus its financial performance will be improved. Risk that Morrison will face is that tough competition with the other competitors as it will be new in the market of online. If is don not adopt proper plans and strategy then it may fail in this online business. Another risk is that it needs lots of financial support to establish itself in a new market. But the main point is that every change has its own risk. A change has its own positive and negative impact on the organization. The negative impact could be reduced if organization adopts the change with proper management and planning.

Task 7

 Final project plan

The final project plan is that change which is been decides for Morrison is that it need to focus towards the online market. Strategic plans and management will help the company to improve its financial performance. As the world is been digitalized so company needs to do business online. Due to tough competition from other rivals it needs to open more store so it will be more convenient to the customer (Barton et al. 2013, p.121).. The main one is that its financial performance strong. It will not degrade with every change of year. The first change is about changing business operation to online will help to attract more customers. Youths will be attracted as thus number of customers will be increased. Opening convenient store will help to gather that customer who fails to do shopping in Morrison stores. Again it will increase the number of customers.

Outcome of the change are as follows:
  • Improvement in the financial position of the company
  • Attract more new customers.
  • Increase in sale of the product
  • Will gain support and popularity in the market.

Finally the essay concludes as that Morrison needs to adopt certain strategic plans and management in order to possess this particular change. As this is a radical change it will have some drawback but company needs to overcome them. One thing is very necessary that organisation needs to identify the change and work accordingly.  The three operational areas are needed to be analysed with the help of investment appraisal theory and implementation of required plans. Again it will increase the number of customers. Lastly company expand business to other countries will help to increase the sale along with the net profit. Among the four factors of investment appraisal techniques discounting cash flow method is most suitable for the change. This method is more suitable as it will help to analysis the expenditure and cost required for the change. Discounting cash flow is a method which main focus is on the time value of money. According to the requirement all point are been fulfilled. 

AUDIT, ASSURANCE & COMPLIANCE (SM2)

Introduction:  

As an audit manager of ‘Clarke & Johnson’ I am really happy for providing best service to’ Luxury Travel Holidays’. My audit partner Geoff has also helped properly to provide successful service. LTH wants to reappoint us for auditing again. According to Geoff, Michael and Annette are needed for accountant of our firm. After making conversation with the CEO of LTH, Michael and Annette the potential outcome regarding audit work are explained in this assignment. Auditing work is a comprehensive job which is made by an Audit firm very carefully. Different challenges come in this activity. These are discussed in this topic. On the other hand, the audit plan regarding the MSL Company has also explained here.

Identification and Assessment of Challenges regarding Auditors’ Independence:

LTH Company is really happy with the performance of CJ audit firm. This is why they want to reappoint Geoff in their company. It is undoubtedly a good indication to the company.  CJ's performance is good and they have successfully made interaction with LTH Company in respect to the auditing of their books of accounts. In order to justify it as challenge or not, we need to understand regarding the independence of an auditor. An auditor will impartially judge the accounts book in a company. He has to prove that he has no relation with any employees of the client company (Knechel & Saltario, 2016). In such a way auditing work can be done in an unbiased manner. The main challenge to Geoff is to maintain consistency in relation and conducting audit work in existing company. Otherwise, there is no threat to the company. LTH Company is completely satisfied with CJ's auditing job. So, they do not want to appoint other firms as auditor. Geoff must accept the offer and if CJ is successful again in their performance then their goodwill will be increased. The main area which is to be focused is consistent performance then there will be no threats to CJ.
The second conversation may create partiality as the LTH Company provides some special benefits to Geoff and his family members. It is true that the company is happy with audit but if they give extra advantages then they may propose to make evaluation in favor of LTH. In order to make transparency, it is needed to maintain a limitation with two companies. An auditor is professionally doing his job. So he has to be equal to each and every client. So, in this case, there is a chance of affecting the performance of CJ audit firm. We need to be conscious in respect to this matter. Geoff may accept this benefit but he has to show professional attitude to the LTH business enterprise. If he cannot maintain his relationship properly with the client company, CJ firm’s condition will be deteriorated.

In third case, Michael must be rejected from the audit team. For the independence of the auditor, any personal relation or any interaction with client firm is fully prohibited. This prohibition is mandatory as per corporation act. As Michael's father is having direct relationship with LTH, Michael cannot be considered in the audit team. So, In order to protect partiality and avoiding the violation of rules of the audit, this is not acceptable to CJ firm. If Michael is included in the audit, it will be a serious threat to the CJ. Auditor’s independence will be full hampered in this case.

As Annette was on a temporary assignment in LTH Company, the inclusion of Annette in Audit team may arise some small problems but he can be considered. As his relation was for the very short duration with LTH, his inclusion does not hamper the audit performance of CJ firm. So, it may not be considered as serious challenge to the CJ audit firm. Annette is efficient in tax calculation process. So, he can provide a better contribution in audit work.

Safeguards of Threats:

Auditor's independence is very much essential for making right judgment of statements of accounts in a business organization. Auditors' perform their duty within specified rules. Every auditor faces some challenges in their audit work (William, Glover & Prawitt, 2016). So, proper safeguards to overcome those threats are very important for them. Solutions of threats mentioned above are given below.
  • In order to make consistency in the work, Geoff needs to comply with all rules in respect to audit. If the audit is not done properly after reappointments that will negatively affect the CJ audit firm's performance. Geoff must make a professional and impartial judgment at the time of evaluating accounts statements (Cao et al. 2015).
·         Michael must be avoided in the audit team in order to make the transparency. Before conducting the audit, declaration in respect to the independence of audit work must be done properly. So, any personal relationship with client hampers auditor's independence (Kachelmeier, Majors & Williamson, 2014).
·         Geoff must act professionally in order to maintain independence. A professional attitude is very much essential for providing safeguard to the Auditor. Extra benefits given by any company to an auditor must be justified properly (Patriarca et al. 2017).
·         Annette should be considered for conducting audit work but making a limitation. Vital responsibility must not allocate to him. For keeping protection in respect to the auditor's' independence, it is very important part. Independent judgment of financial records must comply with some specific rules and regulations (Johnstone, Gramling & Rittenberg, 2013).

Business Risks to MSL:

There are so many business risks in case of running any business enterprise. If an organization cannot be run properly, it is difficult to manage the consistency. Two business risks are identified by our company Crampton & Hasaad in formulating the audit plans. These are clearly explained below.
Strategic Risk: It is very important risk in respect to any business. MSL company purchases spare parts from US, China etc. Business world is always changing. In order to compete in the market, strategies are always changed by every business enterprises. US and China may get a better contract and change their policy. This is a threat to the MSL business enterprise. IF they cannot continue their business with existing customers then future will be uncertain. MSL Company must change their strategy for purchasing spare parts. They have to engage with other countries which want to make business with them. It is very difficult to any organization to change the strategical planning effectively. They have to improve the interactions with suppliers properly. If they can increase their relationship correctly then it will be a positive indication regarding operating performance of MSL organization.
Financial Risk: Financial risk is the key factor which must be considered any business plan. In conducting audit work financial risk has been identified as very vital issue of MSL Company. Their operating activities must be done in an effective and efficient manner so that can provide a standard to compete in the market properly. In order to increase earnings, expenses must be given priority. Proper financial control is very much essential to make a ceiling in incurring cost. Cost effectiveness is most important part of perfect competition. For growth of an enterprise, it is needed to given priority on cost control. The company must deal with this financial risk accurately. If the return on investment cannot earn properly then it is difficult to run the business efficiently. They must make interactions with alternative suppliers.

Audit Risk against each Business Risk:

Two audit risks associated with the above two business risks are explained below.
Control Risk: Control risk is associated with strategic risk. For formulating new strategies changes are needed to be adopted. These sudden changes may hamper the operational activities of the business. This type risk is attached with control risk. The auditor must identify the areas in which changes are made and provide recommendations whether any strategy is essential for a company or not (Vargo et al. 2014). Strategical decision making is very crucial part of an organization. So for final implementation, the plans must be reviewed correctly.
Fraud Risk:  Fraud risk is associated with the financial risk of a company. Financial risk arises when operating activities cannot be done efficiently. It hampers the revenue portion of a business enterprise. Sometimes different companies manipulate their earnings in order to exert the good financial performance (Habib et al. 2014). ‘Fraud' is detected by the auditors. Fraud risk is very much important to detect. An auditor is appointed in a company to judge the financial statements correctly. So, MSL Company must maintain a transparency in maintaining books of accounts. If there is no fraud in the company, it indicates the future growth potentiality. Transparency makes the goodwill of an organization.

Conclusion:


Auditing is a mandatory part of every company. If the performance of an organization is not judged periodically, it is difficult to identify the situation of an organization. An enterprise cannot improve them if right assessment is not made. So, it is very essential to conduct the audit for every organization. Whether it is profit or nonprofit making, it does not matter. LTH and MSL Company can improve their performance by making audit properly.